Frequently Asked Questions
Where are you located?
We are based on the Northside of Brisbane, QLD. We service the entire Brisbane Region.
We also service the Sunshine Coast and Gold Coast, for a small travel fee.
What if my dog is not good off lead?
Not to worry! Dogs are more than welcome to stay on lead during sessions. In fact, most of the dogs that we photograph remain on lead. Leads can easily be removed during editing and I believe that remaining on lead, in accordance with council laws, is crucial for the safety of all dogs/people.
What does a standard session include?
Our standard sessions include an hour photoshoot, within Brisbane. As well as
a gallery of edited High Resolution digital images! The gallery consists of a minimum of 30 images, however often contains far more.
Do you only photograph dogs?
Although dogs are our most common client, they are not our only customers. We absolutely love photographing any of your pets, including livestock, reptiles, cats and small animals!
How do I receive my images?
We use Dropbox to deliver our digital images! Images can be viewed and downloaded directly, without requiring a dropbox account.
This folder remains active for one month. If you need to access the folder for any reason after one month you will need to contact us directly.
How long will it take to get my images after the photoshoot?
It can take up to 2 weeks to receive your digital images. Each image requires up to an hour of editing, which often includes removing leashes, etc in photoshop.
I do endeavour to post a sneak peak on social media of your images, within a few days of the session (with your permission).
Are we allowed to jump in for some family photos?
You are more than welcome to jump in for some family photos with your pets! We love capturing you guys interacting with your pets, so we encourage both posed and candid family photos of you interacting with your beloved family members!
We do encourage you to think about this prior to your session and dress accordingly. We want you to feel comfortable and excited at the prospect of getting in front of the camera.